Shipping & Payment

Shipping to Germany and Austria

For orders to Germany and Austria we charge a flat rate of 3,90 € per order for shipping on orders with a value less than 39,00€. For orders with a value over 39,00€, we deliver free of shipping costs.

Shipping within EU

EU countries group 1,2 und 3:

Andorra, Belgien, Bulgarien, Kroatien, Zypern, Tschechien, Dänemark, Estland, Finnland, Frankreich, Gibraltar, Griechenland, Ungarn, Irland, Italien, Jersey, Lettland, Litauen, Luxemburg, Malta, Monaco, Niederlande, Polen, Portugal, Rumänien, San Marino, Slowakei, Slowenien, Spanien, Schweden, Vatikanstadt

For orders to above countries we charge a flat rate of 9,90 € per order for shipping on orders with a value less than 99,00€. For orders with a value over 99,00€, we deliver free of shipping costs.

Shipping outside EU

Non EU countries group 1,3

Albanien, Island, Liechtenstein, Norwegen, Ukraine, Vereinigtes Königreich

For orders to above countries we charge a flat rate of 15,90 € per order for shipping on orders with a value less than 99,00€. For orders with a value over 99,00€, we deliver free of shipping costs.

International - Zone 4

Israel

For orders to above countries we charge a flat rate of 25,90 € per order for shipping.

International - Zone 5

Australien, China, Kanada, Neuseeland, Katar, Saudi-Arabien, Sonderverwaltungsregion Hongkong, Japan, Singapur, Taiwan, Vereinigte Arabische Emirate, Vereinigte Staaten (USA)

For orders to above countries we charge a flat rate of 39,90 € per order for shipping.

Customs and other fees on deliveries to non-EU countries

Deliveries to non-European countries may be subject to additional customs duties, taxes and fees, for which the recipient/customer is solely responsible.

Shipping times

  • Germany: 1-3 business days
  • Austria: 2-3 business days
  • Switzerland: 3-4 business days
  • EU: 5-7 business days
  • International: varies depending on the country

Payment options

  • Credit Card
  • PayPal
  • Apple Pay
  • Google Play
  • Shop Pay (Shopify)
  • Sofort bank transfer
  • Pay later with Klarna
  • Pay now with Klarna

Returns

Our products may be returned within one month after delivery. Excluded from this are already opened food products such as teas as well as used accessories. 

The return for orders from Germany and Austria is free of charge. To receive a return label, please contact our Customer Care Team.